Revised Celpip 4 - 5 response

Dear manager of hotel,

I am one of your customer that rented room last Monday for our trip with my family but I don’t like the services because of some reasons. Actually we were surprising by the problems as it is famous place in town. Firstly I want to explain that the room do not have any heater and it was so cold. We couldn’t tolerate it at all. I call the reception, but they didn’t answer. They promised to send someone to fix the heater, but it doesn’t happen. Also the water pressure in the kitchen was very low and this make me angry. My friends said the inn was great, but I didn’t satisfy with equipments at all.

So I want recommend some solution for you help to solve the problem. For instance it is good idea to have a worker for the room matters in the hotel. In this time you can make sure to solution problems better for clients.

I hope you will consider my points on time. Thank you.

Best wishes,

John Doe

Revised Celpip 7- 8 response

Dear the Apple Hotel Manager,

I am writing to express my concern and disappointment because the service was unfortunately not proper or satisfactory. Actually if I want explain more,the staff didn’t give us a proper welcome when we arrived. In the next stage, when I went inside the room I heard the sound of water leaking from the bathroom, which made me even more upset than before. I called the reception to ask for maintenance but they delay the answering every times.

I want you think about this issue and could you reduced the price of the hotel for me and the all family because we don’t use it at all. We had to use the nearby public bathroom to take a shower. Which is causing very angry for us.

At the end let me to provide some suggestion to your team in hotel that help you fix the problem for the next day. For example, why don’t you hire some staff to work day and night to fix maintenance problems? Or you could even double check every things in the rooms before renting them to any people.

I hope you consider the point on times.

Regards,

John Doe

Revised Celpip 10 - 12 response

Dear manager,

I hope this email finds you well. I am writing to express my deep dissatisfaction with the poor service at your inn, where I settled with my family from 8th to 12th May during my first visit to the city. In terms of the existing problems, everything began from the time we checked in. Initially, I found out that there was a clear water leakage out of the shower and the kitchen faucets. Besides, the bathroom did not have water supplies, as I realised in my first shower experience. Moreover, I was told that a maintenance worker was on the way, but even after 10 hours, no one arrived and I got the same answer despite several reports persistently.

Up to the end of my trip, I hadn’t used the bath in my room. Therefore, if you do not mind, I kindly request a 50% refund due to the inconvenience and lack of service for this sort of reputation I had heard of your place.

I would like to offer a few suggestions to resolve the issue. Firstly, you could hire a full-time plumber so that they are accessible all the day. On the other hand, you had better ensure that everything is in the suitable circumstance before renting out a vacancy. I hope you look into the issues immediately as it is disgraceful for the hotel at this rate.

Sincerely yours,

John Doe

Revised Celpip 4- 5 response

As you know it is great opinion to make library open for 7 hour week but I think is better the manager increase fines for overdue books, articles and novels because of some reasons I will explain.

At first if the issue you consider more and deep you understand this solution is better because the library already has fines but it can add more to the amount by making excuse. So it can thinks about raising money and also can have good chance keep the library open for many.

In the other hand libraries are always opening to give young people chance to study and lend books to take home to study. So it is a bad idea to have a membership fee because some of people may not easy prefer obey it they are thinking they aren’t use the library book a lot of. And because that happening the members are not following the rule and it fail the keep to the library open after a while.

So because of these reasons I surely agree to the option A is better and has many advantage for it.

Anyway, I hope the library decide the best idea to hit target.

I am ready to help to you when you are feel need it as member of library.

Revised Celpip 7 - 8 response

I would like to say it is better opinion to increase the fine of overdue books rather than setting up a plan of annual payment by the members to the library. I am going to explain the reason to you.

Firstly, it is recommended to increase the penalty number of the fines for members because there are many people who don’t return the books they borrow on time. So the library can focus in this project to providing the amount to keep the place open for all 7 hours in day. Furthermore the members can force to take back the book and this is great for the promoting the rule.

Secondly, if the library management makes the members to pay the annual membership, people may not obey since some believe they don’t use the library more than 20 time a year for example. So it is not illogical to add annual fees for the place.

Considering these reasons I think the library had better to think about add the feature of increasing the fine for overdue books and articles and novels.

Thank you very much for getting me a chance to share my idea about the survey on the local library. I hope you decide the best for the library.

Revised Celpip 10 -12 response

Personally, I believe increasing the fines of overdue books taken by the members to provide enough funds to keep the library open all week is more effective than the second option, annual payments launched by the members! Let me clearly describe the reasons.

To begin with, I believe the idea of getting yearly payments from the members will not be productive as the plan is not likely to attract many members. Because some registered people would immediately argue hard for the less participation each year in the library. Consequently, they are definitely entitled to reject paying the amount.Nevertheless, the thought of increasing the fines is more logical and will face an positive result for the goal.

Furthermore, the first option plays a more important role in approaching the project. Since, every year, we can notice a majority of people not resorting to the book -reading deadline. Therefore, this decision instantly encourages the library management to keep the chamber open for the full official work time! Considering the mentioned reasons, I am strongly sure that not any plans except the theory of having a definite fine for the overdue books is able to raise the needed funds to keep the library open for 7 hours per day.

I am grateful for letting me share my personal idea regarding the survey. Again, this is my personal opinion and I will support whatever decision is made in the future.

Revised Celpip 4 - 5 response

Dear manager of hotel,

I am one of your customer that rented room last Monday for our trip with my family but I don’t like the services because of some reasons. Actually we were surprising by the problems as it is famous place in town. Firstly I want to explain that the room do not have any heater and it was so cold. We couldn’t tolerate it at all. I call the reception, but they didn’t answer. They promised to send someone to fix the heater, but it doesn’t happen. Also the water pressure in the kitchen was very low and this make me angry. My friends said the inn was great, but I didn’t satisfy with equipments at all.

So I want recommend some solution for you help to solve the problem. For instance it is good idea to have a worker for the room matters in the hotel. In this time you can make sure to solution problems better for clients.

I hope you will consider my points on time. Thank you.

Best wishes,

John Doe

Revised Celpip 7- 8 response

Dear the Apple Hotel Manager,

I am writing to express my concern and disappointment because the service was unfortunately not proper or satisfactory. Actually if I want explain more,the staff didn’t give us a proper welcome when we arrived. In the next stage, when I went inside the room I heard the sound of water leaking from the bathroom, which made me even more upset than before. I called the reception to ask for maintenance but they delay the answering every times.

I want you think about this issue and could you reduced the price of the hotel for me and the all family because we don’t use it at all. We had to use the nearby public bathroom to take a shower. Which is causing very angry for us.

At the end let me to provide some suggestion to your team in hotel that help you fix the problem for the next day. For example, why don’t you hire some staff to work day and night to fix maintenance problems? Or you could even double check every things in the rooms before renting them to any people.

I hope you consider the point on times.

Regards,

John Doe

Revised Celpip 10 - 12 response

Dear manager,

I hope this email finds you well. I am writing to express my deep dissatisfaction with the poor service at your inn, where I settled with my family from 8th to 12th May during my first visit to the city. In terms of the existing problems, everything began from the time we checked in. Initially, I found out that there was a clear water leakage out of the shower and the kitchen faucets. Besides, the bathroom did not have water supplies, as I realised in my first shower experience. Moreover, I was told that a maintenance worker was on the way, but even after 10 hours, no one arrived and I got the same answer despite several reports persistently.

Up to the end of my trip, I hadn’t used the bath in my room. Therefore, if you do not mind, I kindly request a 50% refund due to the inconvenience and lack of service for this sort of reputation I had heard of your place.

I would like to offer a few suggestions to resolve the issue. Firstly, you could hire a full-time plumber so that they are accessible all the day. On the other hand, you had better ensure that everything is in the suitable circumstance before renting out a vacancy. I hope you look into the issues immediately as it is disgraceful for the hotel at this rate.

Sincerely yours,

John Doe

Revised Celpip 4- 5 response

As you know it is great opinion to make library open for 7 hour week but I think is better the manager increase fines for overdue books, articles and novels because of some reasons I will explain.

At first if the issue you consider more and deep you understand this solution is better because the library already has fines but it can add more to the amount by making excuse. So it can thinks about raising money and also can have good chance keep the library open for many.

In the other hand libraries are always opening to give young people chance to study and lend books to take home to study. So it is a bad idea to have a membership fee because some of people may not easy prefer obey it they are thinking they aren’t use the library book a lot of. And because that happening the members are not following the rule and it fail the keep to the library open after a while.

So because of these reasons I surely agree to the option A is better and has many advantage for it.

Anyway, I hope the library decide the best idea to hit target.

I am ready to help to you when you are feel need it as member of library.

Revised Celpip 7 - 8 response

I would like to say it is better opinion to increase the fine of overdue books rather than setting up a plan of annual payment by the members to the library. I am going to explain the reason to you.

Firstly, it is recommended to increase the penalty number of the fines for members because there are many people who don’t return the books they borrow on time. So the library can focus in this project to providing the amount to keep the place open for all 7 hours in day. Furthermore the members can force to take back the book and this is great for the promoting the rule.

Secondly, if the library management makes the members to pay the annual membership, people may not obey since some believe they don’t use the library more than 20 time a year for example. So it is not illogical to add annual fees for the place.

Considering these reasons I think the library had better to think about add the feature of increasing the fine for overdue books and articles and novels.

Thank you very much for getting me a chance to share my idea about the survey on the local library. I hope you decide the best for the library.

Revised Celpip 10 -12 response

Personally, I believe increasing the fines of overdue books taken by the members to provide enough funds to keep the library open all week is more effective than the second option, annual payments launched by the members! Let me clearly describe the reasons.

To begin with, I believe the idea of getting yearly payments from the members will not be productive as the plan is not likely to attract many members. Because some registered people would immediately argue hard for the less participation each year in the library. Consequently, they are definitely entitled to reject paying the amount.Nevertheless, the thought of increasing the fines is more logical and will face an positive result for the goal.

Furthermore, the first option plays a more important role in approaching the project. Since, every year, we can notice a majority of people not resorting to the book -reading deadline. Therefore, this decision instantly encourages the library management to keep the chamber open for the full official work time! Considering the mentioned reasons, I am strongly sure that not any plans except the theory of having a definite fine for the overdue books is able to raise the needed funds to keep the library open for 7 hours per day.

I am grateful for letting me share my personal idea regarding the survey. Again, this is my personal opinion and I will support whatever decision is made in the future.