CELPIP 4-5 Response Hello Sir, I am writing this email to you regarding the service at reception at the lunch time ,when other receptionist is on lunch break . I am really very sorry to say that because, i has a lot of work. You know at the end of the month we have to prepare pay slips for all our customers and this week is the last week to fill up the tax. You know tax is more important to fill up on time. If not we have to pay the plenty . You know i am working extra hours to finish my work. I has very less time to complete all my works before this week end. I think we should ask to Mr. Stedman .Stedman is free in lunch time and he did work at reception many times. He has no enough work to do . I will be very grateful to you if you ask Stedman to do work as receptionist at lunch time . So, i can do my work at time. Once again really very sorry for that and i will be ready for any duty as reception desk in future.

CELPIP 7-8 Response Hello Manager: I apologize I cannot help the receptionist to answering telephones and helping clients during the receptionist lunch time, because I have to complete the business plan which you gave to me yesterday. As you know, the plan is going to be discussed in the meeting which we booked at 6 p.m. today. So I have to work on and finish the plan as soon as possible, in another words, I must give it to you before the meeting. Well, We still need a person who has to stay at reception desk for sure. So my personal recommendation is I will ask Ron who sit behind me that if he has the time during the receptionist lunch time. What I am seeing now is he just finish his work and he is very kind person who really like to communicate and help others, so he should be the best choose. I will ask him if you agree with it. If you have another decision, please let me know. Best regards Adewale Sept 18 2015

CELPIP 10-12 Response Dear Mr. Misra, I am writing this email in response to your earlier email to take over the receptionist’s work temporarily until she is back from lunch. I am currently occupied with monthly management presentation work. I will not be in a position to support receptionist today and I sincerely apologize for not helping you here. If I may explain myself, the monthly management presentation is very critical and it needs to be delivered to our senior management by tomorrow end of day. This presentation depicts our roadmap for the next quarter and our senior management will not be tolerating any delays in this regard as they need to draw out the plan to execute the projects by end of next week. Moreover, I need to collect and consolidate data from various departments and review with each departmental manager before presenting to our senior management. In addition my customer service experience is very minimal and I do not think I am qualified to handle the receptionist work. Once again, my sincere apologies for not helping you out. My sincere suggestion is to make use of our sales support staff who have outstanding customer service experience. Yours Sincerely, Ammar Dutta

CELPIP 4-5 Response I would prefer to write a five page report at home, because preparing a report at home will give you less stress, if you are in your house you can think freely and concentrate on your work well, you can use special tools like books and dictionaries where you can research some of your reports. You can also use the internet and computer to research and type the report to make you easier, and if you are in your house you can construct your report immediately and beautifully because the tools you had used, specially nowadays our equipment or tools are high technology and you cannot just bring those tools in your school. unlike in school it is more stress and you cannot just use any of the tools for your report writing. so if my instructor given me a consideration to make my report at home i prefer to choose homework. and we have a saying that "there is no place in the world like home".

CELPIP 7-8 Response Dear instructor: I am a student in your English writing class. In response to your email regarding about final exam survey. I would prefer to write a five-page report at home. Although option A is ok. This final exam survey just need to memorize something and to spend 3 hour to complete the test. Almost students will just review the content what you will cover in the exam. I think it is not useful. Option B could encourage the students searching some information and it will bring much knowledge to us. This option will promote the students learning more active. If the students prepare for report, we need to collect information in the library or on website. During this process, it is another chance for students learning by themselves. Through writing report process, we will learn new resources and good idea from other authors. Moreover, it has 5-page length let us write own opinion and ideas on the report. Of course, This is just my opinion. I think either option i will accept. Best regards Cecily Yuan

CELPIP 10-12 Response I appreciate your inviting our opinions on the option of a final report in lieu of a final exam in this class. If given the choice, I would prefer to turn in a five-page term report than to sit a final exam. I firmly believe that writing is a craft that, in order to produce the best work product, should not have imposed time constraints. When we are asked to write exams under short timelines, such as 3 hours, that tends to favour efficiency over quality, and I have found in past exams that my writing suffers tremendously. I would much prefer to have the opportunity to sit with a term project or report at home, think through both the content and the writing style, and produce a final paper that I have spent some effort on and that I am proud of. Especially given the report/exam is worth half the course mark, I think it only fair that we are given the time and opportunity with a final project to assimilate some of the lessons of the course, and put them down in a report that is worthy of your final assessment!

CELPIP 4-5 Response Hello Sir, I am writing this email to you regarding the service at reception at the lunch time ,when other receptionist is on lunch break . I am really very sorry to say that because, i has a lot of work. You know at the end of the month we have to prepare pay slips for all our customers and this week is the last week to fill up the tax. You know tax is more important to fill up on time. If not we have to pay the plenty . You know i am working extra hours to finish my work. I has very less time to complete all my works before this week end. I think we should ask to Mr. Stedman .Stedman is free in lunch time and he did work at reception many times. He has no enough work to do . I will be very grateful to you if you ask Stedman to do work as receptionist at lunch time . So, i can do my work at time. Once again really very sorry for that and i will be ready for any duty as reception desk in future.

CELPIP 7-8 Response Hello Manager: I apologize I cannot help the receptionist to answering telephones and helping clients during the receptionist lunch time, because I have to complete the business plan which you gave to me yesterday. As you know, the plan is going to be discussed in the meeting which we booked at 6 p.m. today. So I have to work on and finish the plan as soon as possible, in another words, I must give it to you before the meeting. Well, We still need a person who has to stay at reception desk for sure. So my personal recommendation is I will ask Ron who sit behind me that if he has the time during the receptionist lunch time. What I am seeing now is he just finish his work and he is very kind person who really like to communicate and help others, so he should be the best choose. I will ask him if you agree with it. If you have another decision, please let me know. Best regards Adewale Sept 18 2015

CELPIP 10-12 Response Dear Mr. Misra, I am writing this email in response to your earlier email to take over the receptionist’s work temporarily until she is back from lunch. I am currently occupied with monthly management presentation work. I will not be in a position to support receptionist today and I sincerely apologize for not helping you here. If I may explain myself, the monthly management presentation is very critical and it needs to be delivered to our senior management by tomorrow end of day. This presentation depicts our roadmap for the next quarter and our senior management will not be tolerating any delays in this regard as they need to draw out the plan to execute the projects by end of next week. Moreover, I need to collect and consolidate data from various departments and review with each departmental manager before presenting to our senior management. In addition my customer service experience is very minimal and I do not think I am qualified to handle the receptionist work. Once again, my sincere apologies for not helping you out. My sincere suggestion is to make use of our sales support staff who have outstanding customer service experience. Yours Sincerely, Ammar Dutta

CELPIP 4-5 Response I would prefer to write a five page report at home, because preparing a report at home will give you less stress, if you are in your house you can think freely and concentrate on your work well, you can use special tools like books and dictionaries where you can research some of your reports. You can also use the internet and computer to research and type the report to make you easier, and if you are in your house you can construct your report immediately and beautifully because the tools you had used, specially nowadays our equipment or tools are high technology and you cannot just bring those tools in your school. unlike in school it is more stress and you cannot just use any of the tools for your report writing. so if my instructor given me a consideration to make my report at home i prefer to choose homework. and we have a saying that "there is no place in the world like home".

CELPIP 7-8 Response Dear instructor: I am a student in your English writing class. In response to your email regarding about final exam survey. I would prefer to write a five-page report at home. Although option A is ok. This final exam survey just need to memorize something and to spend 3 hour to complete the test. Almost students will just review the content what you will cover in the exam. I think it is not useful. Option B could encourage the students searching some information and it will bring much knowledge to us. This option will promote the students learning more active. If the students prepare for report, we need to collect information in the library or on website. During this process, it is another chance for students learning by themselves. Through writing report process, we will learn new resources and good idea from other authors. Moreover, it has 5-page length let us write own opinion and ideas on the report. Of course, This is just my opinion. I think either option i will accept. Best regards Cecily Yuan

CELPIP 10-12 Response I appreciate your inviting our opinions on the option of a final report in lieu of a final exam in this class. If given the choice, I would prefer to turn in a five-page term report than to sit a final exam. I firmly believe that writing is a craft that, in order to produce the best work product, should not have imposed time constraints. When we are asked to write exams under short timelines, such as 3 hours, that tends to favour efficiency over quality, and I have found in past exams that my writing suffers tremendously. I would much prefer to have the opportunity to sit with a term project or report at home, think through both the content and the writing style, and produce a final paper that I have spent some effort on and that I am proud of. Especially given the report/exam is worth half the course mark, I think it only fair that we are given the time and opportunity with a final project to assimilate some of the lessons of the course, and put them down in a report that is worthy of your final assessment!